We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

​

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

​

We collect such non-personal and personal information for the following purposes:

​

1. to provide and operate the Services;

2. To provide out users with ongoing customer assistance and technical support;

3. To be able to contact our visitor and users with general or personalised service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

5. To comply with any applicable laws and regulations.

 

Our company is hosed on the Wix.com platform. Wix.com provides us with the online platform that allows us to display our products and services with you. Your data may be stored through Wix.com's data storage and databases and in the general Wix.com applications. They store your data on secure servers behind a firewall.

​

We may contact you to notify you regarding your account, to troubleshoot problems or to answer any questions or forms that you have filled out. 

​

We use the following cookies:

​

Hs, svSession, SSR-caching, TS*, Bsession, feds.logger.sessionld, _wixAB3|*, Server-session-bind & client-session-bind.

​

Should you have any questions, please contact us on hello@elementalwellbeing.co.uk